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PurePower AVPS products are protected by a 3 year warranty against defects or failure. If you are having difficulties with your PurePower AVPS unit that cannot be resolved by our online or telephone support, an RMA will be issued for its return, repair, or replacement. Return the PurePower using the original carton only for safety.
The fastest way to get our attention is to open a service ticket, you will hear back from us within 24 hours.